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Grady Gaugler

Apple Pay

Apple Pay Internal Tools & Automation Engineer · 2022

In 2022 Apple selected me for a six-month corporate rotation building internal tools for the Apple Pay team. I built a Slack app that gave leadership visibility into progress and blockers, a tool that parsed bug-report logs into actionable signals, and tested the Wallet driver's license before launch.

Team

Team. Grady built internal tools for the Apple Pay team during a six-month rotation, working with engineers and leadership.

A six-month rotation

Apple selected me to build internal tools for the Apple Pay team in 2022.

In 2022 Apple selected me for a six-month corporate rotation onto the Apple Pay team. I owned the roadmap and development of its internal tools.

The work: turn the team's debugging and execution pain points into shipped tools.

A Slack app for leadership visibility

Team progress and blockers, visible where leaders already worked.

I worked with leadership to understand what they needed to see. Then I built a Slack app that visualized team progress and surfaced blockers.

Response times improved, and leaders could monitor project status more efficiently.

Bug logs into actionable signals

An automation that parsed bug-report logs to speed up diagnosis.

I worked with engineers to understand their debugging pain points, then built an automation tool that parsed bug-report logs into actionable signals.

Diagnosis got faster and manual investigation dropped.

Testing the Wallet driver's license

Frontline testing before launch, with UI concerns raised.

I was a frontline tester for the Apple Wallet driver's license before launch. I flagged several UI concerns to improve the experience.

Capabilities